Getting Support: Wellbeing Advice Appointments

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Senior Specialist Mentor Liam John discusses his role in the Wellbeing Service, supporting students with their mental health. Liam shares advice about the steps you can take if you have concerns about your mental health and how you can access support if you need it.

What is your role in supporting students with their mental health?

As a Wellbeing Mentor, my role is to conduct wellbeing appointments with students. Wellbeing Mentors specialise in assisting students in managing their wellbeing and mental health. Our goal is to support students and ensure they feel listened to.

I'm not sure if I need support, how do I know?

Many of the students that attend Wellbeing Advice Appointments admit that they don’t feel as though their problems are ‘worthy’ of an appointment or that their situation is serious enough for them to book an appointment. 

If something is not right – no matter how big or small – it is enough to impact your wellbeing and it is worthy of help if you need it!

What happens during a Wellbeing Advice Appointment?

Wellbeing Advice Appointments are 30 minutes long, confidential and are available via Microsoft Teams or phone call. You can discuss your university support, your mental health, and your wellbeing. We can refer you to other specialist services and help you get the support you need.

During the appointment, the Wellbeing Mentor will assess your initial needs, guiding you to the help that you need. This could be a series of follow up wellbeing appointments with the mentor, or at the request of the student, a referral to another specialist service. Services that a Wellbeing Mentor may refer you to include Disability, Mental Health, Counselling, or any other specialist service.

How can I book an appointment?

Wellbeing Advice Appointments are a first point of contact to the Wellbeing Service. Watch this video on how to book an appointment using Advice Zone Online.

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