Urgent Help

If you feel that the need is urgent and life is in danger now call 999 immediately.

Helplines and Websites

The Samaritans

A 24hr phone service available every day of the year. The number is 116 123, or you can use Samaritans Email. Alternatively you can talk face-to-face in total confidence at your local branch.

Students Against Depression

A website written by students specifically for students with depression.

Befrienders Worldwide 

An international organisation and has information and help lines in a choice of languages.

Community Advice & Listening Line 

For emotional support and information on mental health and related matters to the people of Wales. 24 hours a day, 7 days a week, 365 days a year. Freefone 0800 132 737 or text 'help’ to 81066.

NHS Direct Wales website

NHS Direct Wales 24 hour helpline: 0845 46 47


If you are experiencing a personal crisis, unable to cope and need support text Shout to 85258.

New Pathways

If you have been a victim of rape or sexual assault, you can self-refer into New Pathways if you do not wish to call the police. During office hours you can call us on: 01685 379310; and out of hours you can call us on our 24 hour SARC services line: 07423437020. We will get you the immediate advice and support you need, and police involvement is optional.

Local Services

Your own GP (Doctor)

Royal Glamorgan Hospital Crisis Resolution Team
01443 443443 ext 74388

University Hospital of Wales, Heath Park, Cardiff
029 2074 7747

Royal Gwent Hospital, Newport
01633 234234

Accommodation Services
(Pontypridd/Cardiff) 01443 482044

University Chaplaincy

For information on how to contact the Chaplain please see their webpage

Students' Union

For information on how to contact the Students' Union please see their webpage